Refund Policy

Effective from July 2, 2026. Website: neuroslop.net. Service owner: the independent operator of the Neuroslop project; contact: info@neuroslop.net, Telegram @neuroslop_support.

What is purchased

Text humanization credits: Standard and Premium packages. Prices are listed on the tariffs page. A credit is deducted only after successful text rewriting: if the neural network does not respond, no deduction is made.

When we will refund your money

• Technical failure: a credit was deducted, but no result was provided, and a retry did not help. We will return the deducted credits or the money paid for them.
• Double charge during payment: we will refund the duplicate amount in full.
• Purchase not activated within 24 hours: we will refund the payment.

When we will not refund

• Credits have already been spent on successful humanizations.
• The result was "not liked stylistically": the humanization service has a free daily limit; evaluate the quality before purchasing.
• The account was blocked for violating the Terms of Service.

How to request a refund

Write to the Telegram bot @AITextChecker_bot (t.me/AITextChecker_bot) from the email address linked to your account: indicate the payment date, amount, and payment method. We process requests within up to 5 business days, and funds are returned via the same payment method used. Processing times depend on the payment provider and bank.